Frequently Questions

You can place an order online by following the steps below.

• Please add all the products you want to cart.
•  Register and complete your account information on our website, especially the shipping address.
•  Submit your order and we will create an order list for you and email it to you.

You can place an order with our help.

• When we are online, you can contact us directly through the chat window “Whatsapp”.
•  We are happy to help you complete your order.
• You can tell us your order details by email: reliveluxuryjewelry@gmail.com
  
•  Please write down all the product you want to buy in the email and we will know what you want.
•  We will place an order for you and send it to you via email for confirmation. If everything is OK, you can pay. We will provide you with the best service and reasonable price. If you have any questions, please contact us Whatsapp or email us.

• Yes, you may contact our Client Relation Center at
  Whatsapp: +1 (920)-557-4714 and our Ambassadors will be pleased to assist you in placing your order. In this case, your order acknowledgement and confirmation of order will be sent to you by fax.

• We invite you to contact the Blingluxuryjewelry customer contact center for information about undisplayed works in electronic boutiques, and more information about where these items are available. We can customize any luxury jewelry and watch! 
• Welcome to chat with us on Whatsapp ,Message or Telegram.Send the picture directly and we will reply you asap.It is also ok for you to send Email for us.We are online 24h.

• Welcome to chat with our customer service and they will take more picture for you.

• In fact, many of our clients are private buyers. You can order high-quality brand jewelry for your family, friends and yourself. If you’re a jewelry reseller, that’s great. We will provide free delivery and free original brand boxes, if you can order many items each time.

• Yes! The jewelry we provide is 18k gold and diamonds with the same data as the authentic 1:1 of the specialty store. You can test it at any jewelry store in the world!

• Yes!  For all jewelry products, the gems used are natural gems.

• Diamonds of the same grade as genuine ones, usually: DEF, IF to VVS.

• Before we prepare to send, we will take photos and video to confirm with you.

• In order to avoid import taxes, we will mark all packages as low-value “gifts” and send them in the name of individuals! When necessary, the jewelry and its corresponding box will be sent separately to ensure that it is delivered to your hands faster and more safely!

How to pack?

We will ship by international parcel / EMS / DHL / UPS / TNT, or if the order quantity exceeds 1 cubic meter, it will be shipped by sea, depending on the area where you live.Shipping Methods: (Some countries are more expensive)

EU Direct

We can now ship to most of the EU Countries safely without going through UK, we will choose the safest and fastest way to deliver your order. You save time and shipping fees. If your country is not safe, this option is not shown.

UK Forwarding

For countries which have strict customs policies, we strongly advice you to use the UK Forwarding shipping method, your order will be shipped from China to UK and then UK to your country, this may seem like a long process but it is the safest shipping method to EU Countries.

• After receiving your order, we will first check your order. Usually, we can send your package to you within 2 working days. Customized models need to be arranged to ensure high quality. All jewelry is made by hand. Jewelry depends on the style, Production time about 3-12 days, and watches 10-25 days!

• Please tell me your order. I will tell you the price of the item, the shipping cost, the original box fee and the total amount. You can pay the money by western union,moneygram and banktransfer. We will process and issue your order as soon as possible after payment.

• We will submit the order and you will need to pay a 50% deposit. The production time is about 3 to 7 days. However, some styles require more time. It is difficult to use diamond or natural stone or style, it will take more than 12 days, please give us more time, we will try our best to make it. To ensure the quality of jewelry.
  The manufacturing cycle of some watches will be up to 25 days!

• Welcome to check for us,Some popular style will in store.If dont in stock,It will take about
  3-12days to produce.
  If you order a lot, tell our customer service in advance, we will apply for the time.

• In the three days you receive, if there is any quality problem, please contact with our customer service, arrange return and re-order. We will be patient until the customer is satisfied.

• All solutions must be marked within three days of receiving the product.
• The condition of the solution must be 100% brand new-which means it will never wear or open the packaging. Once you wear jewelry or a watch, the exchange/refund policy becomes invalid. This also means that the plastic packaging around the strap must be intact
• Please ensure your return. We are not responsible for solutions that are lost or damaged during transportation. Of course, all shipping costs are non-refundable.
• Before returning, you should conduct a final inspection of the product under the above circumstance
• Items that have been tampered with will not be returned. This means that if the watch happens to be opened, tampered with or damaged, the return/refund policy will be considered invalid.
• All refunds may take effect immediately after receipt and check of the return solution. The refund will be completed, thereby reducing shipping and handling fees (non-refundable) and credit card handling fees (non-refundable if paying by credit card).

• After we receive the return package, your payment may be returned to your original payment method. It may take up to 25 days for the refund to appear in your account.

• You will receive a delivery slip in your package with no prices listed. In addition, you will recieve a receipt for your e-Boutique purchase, unless you request otherwise from our Client Relation Center. It will be delivered separately from the package to your billing address.

• Certainly. We offer a lifetime warranty service.

• We will have records for each customer’s order. If you have bought jewelry for us, buy it more than one year (including one year) and want to change the new style. We will provide the old replacement service, and your jewelry will be melted into a new style.

• All custom jewelry pieces purchased through electronic boutiques are delivered in boxes of their respective brands. Then, carefully wrap all works with gifts and place them in specially protected delivery packages.

• Certainly. We invite you to include a message upon check-out, which will be printed on a original gift card.

• BlingLuxury.com is committed to protecting customers’ privacy. We provide a secure online shopping environment and save customers’ personal data in accordance with applicable laws and regulations. If you want more information, we encourage you to refer to our complete privacy policy.
• BlingLuxury.com will not knowingly collect personal information of minors under the age of 13.
• We use cookies to help you track the items in your shopping bags and remember you when you return to the BlingLuxury.com electronic boutique. BlingLuxury.com does not use cookies to collect personal information.
• If you do not accept cookies, you will not be able to use Cartier electronic boutiques. In addition, if you modify your browser settings to reject cookies, you may need to
• Register again the next time you visit BlingLuxury.com electronic boutique.